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Testimonials

What our customers have to say...

At Parkway Prestige it is imperative to us that our customers leave satisfied. If you're not happy then we're not happy!

We pride ourselves on what our customers think of our services and aim to give each and every individual a positive experience at what can be a very stressful time.

Here are just a few appreciations from valued customers.

  • Brilliant customer service, that keeps customers very loyal. Wouldn't take my Audi anywhere else.
    Martin, Warrington
  • I was very impressed with the service that I received from the staff at Parkway Prestige and I will definitely be using their body shop in the future. Big thanks to Phil G for all his help
    Anonymous
  • All staff I came into contact with were very friendly and professional in their attitude towards providing a high level of customer service. The workshop was immaculate and I was shown round where my car would be repaired and staff were polite and friendly also. I was offered to inspect the work completed in good lighting to ensure I was happy before collecting the car. The customer waiting area was comfortable and drinks were offered and made for me. Many thanks to them as I have my car back as good as new.
    Anonymous
  • Having had trouble with my Nissan Micra at a previous repairer, I contacted Parkway Prestige, a Nissan approved accident repair centre. What a difference I found. A spacious car park and excellent reception area, with smart welcoming staff. I was made a coffee whilst I waited. The Assessor was attentive and helpful and took photos of the damage. The estimate was emailed and followed up by a paper copy in the post. There was an offer to collect my car from home and to deliver a courtesy car if required. I will definitely be using Parkway in the future.
    Anonymous
  • Very helpful staff. Good level of service. Completely satisfied.
    Anonymous
  • I was introduced to Parkway Prestige when someone ran into the back of me and their insurance asked me to go to Parkway Prestige. I had never heard of it before and was a bit apprehensive as I had a Mercedes SLK which the roof went into the boot, where I had been hit, and wanted someone who knew about Mercedes to mend it. I was assured Parkway Prestige could do it, so I took it to them. I was met by Saj Hashmi who assured me they were Mercedes approved and booked my car in. When I picked my car up, it was done beautifully and I was very pleased, on driving it home I heard a knocking that had not been there before, but after ringing Saj and telling him, he booked it in to be looked at and sorted it out. I have been very pleased with the service I have received from Parkway Prestige and would certainly use them again and recommend them to friends.
    J. Quinn
  • Fantastic
    Hayley
  • Super, smashing, GREAT.
    Hayley
  • Picked the car up from the house, carried out a first rate repair, then delivered the car back to my home. First class service, they truly are 5 star. Thankyou.
    Ian Harrison
  • Overall not a bad job just took a little longer due to worn tyres..My wheels look fab now..
    Mark Rimmer
  • I wasn’t happy after someone drove into my car. Being very particular about repairs, Parkway Prestige: Exceeded my expectations on the speed of getting repairs authorised by my insurer. Exceeded my expectations on the time to complete repairs. Exceeded my expectations on the quality of repairs (probably the most difficult thing to do). Communication was great and kept me updated on progress without having to ask.
    Nadeem Mohammed
  • Thanks Paul for looking after me and my car!
    Kristina Faulkner
  • What a superb place! The office was immaculate, more like a hotel! All the staff were fantastic, the receptionist was lovely, friendly, and very efficient. The two guys who checked my car were really pleasant, and certainly very knowledgeable. Special thanks to Paul, a lovely guy, and very professional, who went out of his way to sort it all out. Many thanks, I will be back, and recommend you, without hesitation, to everyone.
    Gill Whillance
  • The Prestige service and staff were amazing and kept me informed throughout ... They helped me deal with a very unhelpful insurance company which was greatly appreciated. Thank you.
    Customer
  • Fantastic service by Phil and the whole team. Finished ahead of schedule. Repairs timed to suit me at a great price. Phil made everything so easy getting the repair quoted & booked in, then the whole team did an excellent job from start to finishing 1 day early.
    Anomymous
  • Very happy with the service we received. Nice service with nice staff.
    A6
  • The service offered by Prestige was professional from obtaining a quotation to having the work carried out. The staff were pleasant to deal with and made us welcome. The body shop manager suggested the repair could be completed within a two day period which it was. When we came to collect the car we were extremely pleased with the work done and our car was back to looking new again as though nothing had been done.
    Anonymous
  • The Estimator made us welcome and gave a prompt quotation. The Body Shop Manager looked at our repair and gave an accurate 2-day slot, also made sure we were happy with the work carried out.
    Anonymous
  • All the staff I came across at Parkway Prestige were professional and efficient, from quotation to collection my repair was handled with good communications I would certainly recommend them
    Anonymous
  • From the minute my car was with them it was nothing but the most professional, friendly, helpful process to get my car fixed. The staff the work done. Was the best. My car is now better than when I bought it. Phill the manager was outstanding. Went the extra mile on everything to ensure I was more than satisfied and nothing was to much trouble. The receipiton staff were also very welcoming and helpful. Wonderful experience
    Anonymous
  • Phill the manager. This guy is the guy. No messing about nothing to much trouble. Knows his stuff. From the minute go he made sure everything went to plan and ran smoothly. The staff on reception were extremely helpful. Everyone who I spoke to there was fantastic.
    Anonymous
  • Very professional, did a great repair job & returned car looking like new.
    Anonymous